Shipping & Delivery Policy

At Patriots Shipping Containers, we are committed to providing reliable, timely, and secure delivery of industrial shipping containers and related equipment. This Shipping & Delivery Policy explains how we process, ship, and track orders while maintaining compliance with U.S. logistics standards and merchant platform requirements.

Order Processing

All orders are processed within 1–3 business days after payment confirmation and order verification.

Bulk orders, customized containers, and specialized equipment may require additional processing time to ensure quality assurance, regulatory compliance, and proper shipping documentation for domestic or international transport.

Customers will receive order confirmation emails containing:

  • Order details
  • Estimated shipping dates
  • Shipment tracking information once dispatched

Delivery Timeframe

Transit Time: 5–7 business days after dispatch

Delivery timelines may vary slightly depending on carrier scheduling, freight routing, weather conditions, and destination accessibility.

Tracking information will be provided so customers can monitor shipments from dispatch through final delivery.

Shipping Methods & Carriers

Patriots Shipping Containers partners with licensed freight carriers and professional logistics providers for all shipments.

Depending on the order size, weight, and destination, we utilize:

  • Ground freight for domestic U.S. deliveries
  • Rail and truck consolidation for industrial and bulk orders
  • Port shipping and container freight services for international exports

All carriers are carefully vetted to comply with U.S. Department of Transportation regulations and applicable safety standards.

Domestic Shipping (United States)

Standard delivery within the continental United States typically takes 5–10 business days depending on:

  • Delivery location
  • Order size and configuration
  • Carrier availability

Shipments to Alaska, Hawaii, and U.S. territories may require additional transit time and may incur supplemental freight charges.

All domestic shipments include tracking information for full delivery visibility.

International Shipping

For international customers, Patriots Shipping Containers provides export-ready containers with the necessary documentation for customs and port clearance.

International delivery timelines vary depending on:

  • Destination country and port processing times
  • Shipping method (FCL, LCL, or bulk freight)
  • Import/export regulations and inspection requirements

Customers are responsible for:

  • Customs clearance
  • Import duties and taxes
  • Compliance with local regulations

Our logistics team will assist with documentation and shipment coordination to help ensure smooth international delivery.

Delivery Requirements

Due to the size and weight of industrial shipping containers, customers must provide:

  • Adequate unloading equipment (crane, forklift, or heavy-lift machinery)
  • Clear and accessible delivery access
  • Accurate delivery addresses and contact information

Failure to provide proper unloading equipment or delivery access may result in delays or additional delivery charges, which will be communicated in advance whenever possible.

Shipping Costs

Shipping rates are calculated based on:

  • Order dimensions and weight
  • Delivery distance
  • Freight method and carrier requirements

For bulk or export orders, freight quotations may include:

  • Port handling fees
  • Documentation charges
  • Export coordination costs

Discounted shipping rates may be available for repeat customers or large-scale commercial orders.

All shipping charges are clearly displayed before checkout.

Order Tracking & Updates

Customers will receive shipment tracking information by email once an order has been dispatched.

Our logistics team actively monitors all shipments and will communicate any delays related to:

  • Weather conditions
  • Carrier disruptions
  • Customs inspections
  • Port congestion

For shipping inquiries or delivery updates, contact:

Phone: +1 (409) 655 -2573
WhatsApp: +1 (409) 655 -2573
Email: info@patriotsshippingcontainers.com

Risk & Title

For domestic shipments, risk of loss transfers to the customer once the carrier accepts the shipment at the point of origin.

For international orders, risk transfer is governed by the agreed shipping terms (Incoterms), including but not limited to:

  • FOB (Free on Board)
  • CIF (Cost, Insurance & Freight)

Damaged or Missing Items

If an order arrives damaged or incomplete, customers must notify Patriots Shipping Containers within thirty (30) days of delivery.

Supporting documentation may be required, including:

  • Photographs of damage
  • Delivery reports
  • Carrier documentation

Our team will coordinate inspections, replacement options, repairs, or claim assistance where applicable.

Delivery Commitment

Patriots Shipping Containers is dedicated to providing transparent, reliable, and professional delivery services for all orders.

Our shipping procedures are designed to ensure products arrive safely, on time, and in accordance with customer specifications, giving buyers confidence throughout the purchasing and delivery process.